Frequently Asked Questions
Please reach us at shaun@tennisforchildren.com if you cannot find an answer to your question.
How does the monthly billing work?
TFC billing runs on a rolling schedule, renewing monthly or every 4 classes offered (i.e. we will not offer classes during Winter Break so your payment will be ‘pushed back’ so as to not include those weeks when classes are not offered). Refunds can happen when you are paying for a partial month before leaving the program for some time. In the case of inclement weather, we go online to our OffCourt work where the kids learn stretching, physical strength, coordination exercises, and tennis concepts like scoring and court logistics. If the online class is not available, we adjust your next payment back one week to include another class instead of refunding.
What is your inclement weather policy?
In the case of inclement weather, we go indoors if there is indoor space or we go online to our OffCourt work where the kids learn stretching, work on physical strength, practice coordination exercises, and learn tennis concepts like scoring and court logistics. You are also encouraged to attend another OnCourt class at a different location in addition to the OffCourt work.
If no OffCourt work is available, we adjust your next scheduled billing date to include one more class to make up for the missed class.
Can my child join any OffCourt workout even if we are not registered as part of that group?
Yes! OffCourt Workouts are offered in place of a canceled OnCourt class and any member of appropriate age has complimentary access. In the case an OnCourt class is canceled, you are encouraged to participate in the OffCourt Workout and encouraged to make up the OnCourt class at any available age appropriate class within the pay period or one months’ time.
What happens when the class begins a few minutes late?
All class start times and end times are estimated. Please be understanding if the class starts or ends a few minutes early or late. Coaches will do their best to offer the total time of each class.
What is the difference between the three membership packages?
We have three different membership packages for our children; the Fundamental, Improvement, and Ultimate.
Fundamental: one (1) class per week
Improvement: two (2) classes per week
Ultimate: ‘unlimited’ tennis classes per week
Can you tell me more about the OffCourt workouts?
In the case of inclement weather, we go online to our OffCourt work where the kids learn stretching, physical strength, coordination exercises, and tennis concepts like scoring and court logistics. We partner with reGeovinate.com as our online class provider. You can learn more here.
Is there a "fixed billing date" option?
Of course! You are welcome to choose your favorite day of the month to be billed for tennis classes. This option however does not allow for our “rolling” billing adjustments so you will be required to plan your make up classes during each month so you don’t miss out on any tennis.
What if I have to cancel my child's membership?
If your membership must be canceled, please contact us immediately. A refund, or credit will be given at the discretion of TFC. To remove your child from the program, notice must be given in writing 30 days in advance.
What happens if I miss the class?
Written notice (due to travel or reasonable illness or injury) must be submitted at least 48 hours in advance of the class to be considered for payment adjustment.
Can I start a group in my own neighborhood?
Possibly! Contact Shaun directly at shaun@tennisforchildren.com to discuss further.
Do you have racquet recommendations for my kids?
Definitely! However we prefer to meet your kids in person so we can see their size, strength, and skill level to be able to offer an even better recommendation. You can go to our recommended racquets page for more info: https://tennisforchildren.com/recommendations